Privacy Policy

Thanks for using 20/20 Brand Solutions. Our goal is to empower individuals and organizations to structure and organize data. As such, we take very seriously the respect and protection of your privacy and security. We are committed to following and continuously evolving best practices to support this principle.

We – meaning 20/20 Brand Solutions., doing business as 20/20 Brand Solutions (also "20/20 Brand Solutions," "we," "our," or "us") – prepared this Privacy Policy to help you understand our practices with respect to the collection, use, and disclosure of information we collect from you through 20/20 Brand Solutions web or mobile applications (the "20/20 Brand Solutions Products"), our websites that link to this Privacy Policy, and any other services we provide to our customers or end users (collectively with the 20/20 Brand Solutions Products, the "Services").

By accessing or using the Services, you agree to this Privacy Policy and our Terms of Service.
 

What Information We Collect

What types of information we collect from you depends on how you use the Services, what Services you use, and what information you choose to provide or make available to us. We collect information from you when you:

  • Create or register an account, and when you administer your account

  • Input information or data into any of our Services, or post or upload Content to our Services

  • Submit questions, requests, other communications to us via forms, email, or other communication media

  • Contact us for customer support or technical support

  • Visit any of our websites or download any of our apps

  • Participate in any promotions, demonstrations, contests, surveys, or other marketing events

  • Interact with other 20/20 Brand Solutions users and guests on our community forums

Customer Information

Information related to the creation of accounts or that otherwise identifies you as a customer or end user of 20/20 Brand Solutions is what we call "Customer Information." Customer Information may include certain "personal information", such as your name, email address, gender, postal address and phone number. It also may include payment information, such as payment method, credit card information, and any contact information (such as name and postal address) associated with payment billing information. If you are an end user using the Services through an account created on your behalf by an 20/20 Brand Solutions customer (such as an employer, organization of which you are a member, or another individual), we may collect and process Customer Information about you on behalf of the 20/20 Brand Solutions customer with whom your use of the Services is associated.


When you create an account with 20/20 Brand Solutions, we may collect certain Customer Information directly from you

How We Use The Information We Collect

We use the information we collect for a variety of purposes, and how we use it depends on what we collect and what Services you use (or features of the Services). These purposes may include:

  • Fulfilling our contract with you and providing the Services to you, such as:

    • ​Responding to requests or inquiries from you

    • Providing customer support or technical assistance

    • Contacting you to provide product updates, information about products you have requested or purchased, marketing 20/20 Brand Solutions products, services and features that you may be interested in, and monitoring the performance of our advertisements and marketing efforts

    • Creating, managing, or administering your information and account, including identifying you with your account or the account of a 20/20 Brand Solutions customer

    • Billing you and processing your financial information and other payment methods for products or Services purchased

    • Providing access to certain areas, functionalities, and features of our Services

    • Communicating with you about your account, activities on our Services and policy changes

    • Undertaking activities to verify or maintain the quality of a service

    • Providing Services on behalf of our customers, such as maintaining or servicing accounts, providing customer service, and verifying customer information

    • Processing applications and transactions

    • Allowing you to register for events

    • Sharing with third parties for the purposes discussed in "How we share information", below

  • ​Analyzing and improving our Services pursuant to our legitimate interest, such as:

    • ​Deriving market insights, ways to improve the Services, and other business analysis or research purposes

    • Customizing existing and future product offerings and other aspects of the Services to you and other users

    • Securing the Services and our systems, and protecting your information and data

    • Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity

    • Measuring interest and engagement in our Services 

    • Undertaking research for technological development and demonstration

    • Researching and developing products (including marketing research), services, marketing or security procedures to improve their performance, resilience, reliability or efficiency

    • Improving, upgrading or enhancing our Services

    • Developing new products and Services

    • Ensuring internal quality control

    • Verifying your identity and preventing fraud

    • Debugging to identify and repair errors that impair existing intended functionality

    • Enforcing our terms and policies

    • Complying with our legal obligations, protecting your vital interest, or as may be required for the public good

  • Providing you with additional content and Services, such as:​

    • ​Furnishing you with customized materials about offers, products, and Services that may be of interest, including new content or Services

    • Auditing relating to interactions, transactions and other compliance activities

    • Other purposes you consent to, are notified of, or are disclosed when you provide personal information

  • ​Marketing Our Products and Services. We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law. If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth below.

  • Consent. We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information, or with your consent.

  • Any other legitimate business purpose that does not conflict with the statements made in this Privacy Policy.

Personal Information

Specifically, we may use personal information (including those contained within the Customer Information or otherwise collected by us) for the above purposes, but only to the extent necessary for the purposes for which you have provided us with the information, to respond to inquiries or requests (including requests for customer support or technical assistance), to otherwise perform our obligations or act consistently with our Terms of Service, to respond to law enforcement or other governmental or legal requests, and to otherwise use the information consistent with your instructions to us (both explicit, such as when you contact us directly with a request, and implied, such as when you engage us to provide you with the Services). If you wish to change these instructions, either by request, by correcting, amending, or deleting information we may have collected about you, or by opting out of certain data collection practices, please see "Managing Your Information", below.


How We Share Information

Except as provided below, we do not share, disclose, or sell your personal information.


We disclose information we collect in the following cases:

  • You asked us to, or otherwise gave your specific consent 

  • With vendors we engage to provide you with aspects of the Services, such as data storage, hosting, and payment processing.

  • With third-party service providers who enable certain features or functionalities of the Services that you’ve requested 

  • With vendors we engage to help us with marketing and email campaigns, to advertise, gain insights, and perform analytics into how the Services are used and how they might be improved (for example, we may share Customer Information with various social media platforms to engage in custom audience advertising or use third-party data enrichment services to match Customer Information or other personal information we collect with publicly available database information in order to communicate more effectively with you).

  • As necessary to comply with applicable law, including governmental requests, law enforcement requests, and otherwise to protect the rights, privacy, safety, or property of you, us, or others.

  • As necessary in the event of a proposed or actual reorganization, merger, sale, joint venture, assignment, transfer, financing, or other disposition of all or any portion of 20/20 Brand Solutions business, assets, or stock.

  • With others for any legitimate business purpose that does not conflict with the statements made in this Privacy Policy.
     

Data Retention

We retain the information we receive for as long as you use the Services or as necessary to fulfill the purposes for which it was collected, provide our Services, resolve disputes, establish legal defenses, enforce our agreements, and comply with applicable laws.

How We Secure Your Information

We implement appropriate technical and organizational measures to protect the information we collect and store. Unfortunately, no security measures are 100% foolproof, and as such no network or system (including ours) can be guaranteed to be 100% secure against destruction, loss, alteration, unauthorized disclosure of, or access to information we collect and store. If you believe your information may not be secure for any reason, please contact us immediately at programs@2020brands.com. 

Managing Your Information

You have many choices to access information we collect about you and about how we use or disclose that information. This section details many of those choices, including how you can exercise rights you may have with respect to your information (including personal information), how you can opt out of collection and use of certain types of information for certain purposes (such as marketing).


In accordance with applicable law, you may have the right to: (i) request confirmation of whether we are processing your personal information; (ii) obtain access to or a copy of your personal information; (iii) receive an electronic copy of personal information that you have provided to us, or ask us to send that information to another company (the “right of data portability”); (iv) restrict our uses of your personal information; (v) seek correction or amendment of inaccurate, untrue, incomplete, or improperly processed personal information; (vi) withdraw your consent; and (vii) request erasure of personal information held about you by us, subject to certain exceptions prescribed by law.


If you would like to exercise these rights, please contact us at programs@2020brands.com. You may be able to exercise some of these rights by logging in to your account and navigating to your Account page. Please note that we may retain information that is otherwise deleted in de-identified and/or aggregated form, in archived or backup copies as required pursuant to records retention obligations, or as otherwise required by law.


We will process your requests in accordance with applicable laws. To protect your privacy, we may take steps to verify your identity before fulfilling your request.


If you are a California resident, you have the right not to receive discriminatory treatment by 20/20 Brand Solutions for the exercise of your rights conferred by the California Consumer Privacy Act.


We may use some of the information we collect for marketing purposes, including to send you promotional communications about new 20/20 Brand Solutions features, products, events, or other opportunities. If you wish to stop receiving these communications or to opt out of use of your information for these purposes, please follow the opt-out instructions by clicking "Unsubscribe" (or similar opt-out language) in those communications. You can also contact us at programs@2020brands.com to opt out.


Depending on where you live, you may have a right to file a complaint with your local supervisory authority. For more information, please contact us at programs@2020brands.com.

Changes To Privacy Policy

Any information that we collect is subject to the Privacy Policy in effect at the time such information is collected. We may, however, revise the Privacy Policy from time to time. If a revision is material, as determined solely by us, we will notify you, for example via email. The current version will always be posted to our Privacy Policy page.


If you have any questions about this Privacy Policy, please contact us at programs@2020brands.com or by calling (800) 229-3850 (toll-free).

© 2020 by 20/20 Brand Solutions.